Shipping Delivery Policy

Below is our comprehensive shipping policy to help you understand how we handle and process your orders.

Order Processing Times

Orders are processed within 1-2 business days.

Orders placed after 3 PM will be processed the next business day. We do not process orders on weekends or holidays.

Shipping Rates and Delivery Estimates

Standard shipping fees will apply and will be shown during checkout. Delivery within 2-5 business days.

Tracking Orders

Once your order is shipped, you will receive a tracking number via email.

You can track your order through our website or the shipping carrier’s website.

Lost or Damaged Packages

If your package is lost or damaged in transit, please contact us within 7 days. We will work with the shipping carrier to resolve the issue.

Return Shipping

Return shipping is free for defective or damaged products.

For all other returns, the customer is responsible for return shipping costs.

Free delivery across West Malaysia. No minimum spend | T&Cs apply

Open chat
Hello 👋
Can we help you?